Context secures $11M in funding to create an AI-native office suite

Partnered with leading tech firms, Context connects with more than 300 productivity tools across Salesforce, G-Suite, and more

Merlin creates GenAI Services Division for legal and investigation teams

The division offers specialized AI software and services that work independently and can also seamlessly integrate with the Alchemy platform

2025 KMWorld Readers’ Choice Awards: Submit your nominations now!

It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—the 2025 KMWorld Readers' Choice Awards nominations process is now open through July 2

Jasper powers deeper, more impactful marketing with release of Audiences

Jasper's latest innovation enables marketers to deliver more relevant, high-impact campaigns faster

TaskUs to collaborate with Decagon and Regal to propel agentic AI-powered customer experience

The partnerships transform customer support through intelligent automation

DataRobot offers new AI application suite to unlock efficiency and impact for the federal government

Purpose-built agents and custom applications accelerate secure, cost-efficient AI for government agencies

NICE debuts AI-powered customer service orchestration solution for seamless integration

NICE, a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center and beyond, is unveiling a new, end-to-end automation solution for customer service—the CXone Mpower Orchestrator.

How to transform KM for downstream benefits with M-Files, Verint, and NICE

Experts from M-Files, Verint, and NICE joined KMWorld's latest webinar, Faster, Smarter, Scalable KM: Leveraging Knowledge Automation and AI, to examine the ways in which the power of KM can be unlocked with leading AI technologies and best practices.

Augmenting the customer experience with KM, AI, and community

KMWorld's webinar, Top KM Strategies For Optimizing Customer Experience through AI, highlighted the perspectives of experts regarding upleveling both internal and external experiences with the transformative power of AI

Backed by $23M, agentic-based insights platform WisdomAI emerges from stealth

WisdomAI is the AI-based agentic data insights platform that delivers personalized, powerful decision-making solutions to enterprises

OpenSearch 3.0 augments vector database performance, search infrastructure, and more

Latest iteration bolsters open, scalable, community-driven search and analytics, enabling sustainable innovation

Franz Inc. launches AllegroGraph 8.4, supporting agentic AI solutions

AllegroGraph 8.4 advances natural language query capabilities to drive complex agentic AI enterprise use cases

Foxit PDF Editor updates center AI’s place in enhancing document workflows

Foxit, a leading provider of innovative PDF and eSignature products and services, is announcing new enhancements to its AI Assistant within Foxit PDF Editor, supercharging knowledge workers' productivity. With new AI interactions and automations, Foxit revolutionizes what document software can help workers achieve, according to the company.

Talkdesk creates AI Agents for Financial Services to realize personalized banking at scale

Talkdesk applies agentic AI automation to bank and credit unions' customer service and support workflows to seamlessly uplevel customer experience

ikaun introduces AI Co-Authoring and Agentic Worker capabilities for law firms

ikaun's network of AI agents execute complex, multi-step tasks, empowering teams to respond faster, smarter, and with greater strategic precision

Contegra embeds dtSearch Engine into latest KaleidoSearch update

Contegra works with Fortune 500 and other dtSearch developer customers to tailor instant concurrent search implementations across terabytes of online and offline data

Unstructured content and GenAI: Bridging gaps and transforming access

Grant Spradlin, VP of product, Vertesia, and Jan Štihec, director, data and GenAI, Shelf, discussed the significance of leveraging unstructured content in KMWorld's webinar, From Unstructured Content to Actionable Insights: Accelerating Access to Accurate, Relevant Information, offering their expertise and guidance on the utility and value of unstructured information.

Quark Publishing Platform NextGen is now accessible on the Microsoft Azure Marketplace

Microsoft Azure customers worldwide now gain access to QPP NextGen from Quark to take advantage of the scalability, reliability, and agility of Azure

Quickbase enhances governance for controlling apps and workflows

Remove the app management burden on IT and bring visibility to the entire organization with improved ALM and audit log capabilities

Hyland’s latest enhancements boost content, process, and application intelligence

Hyland, the leading provider of unified content, process and application intelligence solutions and the pioneer of the Content Innovation Cloud, is announcing a series of new AI-powered enhancements designed to supercharge organizations' data repositories.